Welcome to Rideezy, your trusted partner for electric bike rentals. By renting a bike from us, you agree to the following terms and conditions:
1. Rental Agreement
1.1 Eligibility: To rent a bike from Rideezy, you must be at least 18 years old and hold a valid Indian driving license.
1.2 Booking Confirmation: All bookings are subject to availability and confirmation. Once a booking is completed, it is non-refundable.
1.3 Identification: You are required to present your valid Indian driving license and a government-issued ID at the time of pickup.
2. Rental Period and Usage
2.1 Rental Duration: The rental period for each bike is calculated on a 24-hour basis from the time of pickup.
2.2 Usage Limit: Each rental includes up to 120 kilometers of usage per day. Additional kilometers will incur extra charges as per our pricing policy.
2.3 Helmet Provision: Rideezy provides one free helmet with each bike rental. The helmet must be worn at all times while riding.
2.4 Triple Riding Prohibition: Triple riding (more than two people on one bike) is strictly prohibited. Violation of this rule will result in penalties.
2.5 EV Bikes: All bikes rented from Rideezy are electric vehicles. You are responsible for charging the bike during the rental period if necessary.
3. Safety and Compliance
3.1 Traffic Rules: You must adhere to all local traffic laws and regulations while using the bike. Any fines or penalties incurred are your responsibility.
3.2 Safety Gear: It is mandatory to wear the provided helmet at all times. We recommend using additional safety gear such as gloves and jackets.
3.3 No Refund Policy: Once a booking is completed, there are no refunds available. Please ensure your plans are final before making a reservation.
4. Liability and Insurance
4.1 Damage and Theft: You are responsible for the bike during the rental period. In case of damage, theft, or loss, you will be liable for the repair or replacement costs.
4.2 Insurance: Our bikes are insured as per local regulations. However, you are advised to have personal accident insurance for additional coverage.
5. Payment and Charges
5.1 Rental Fees: Rental fees must be paid in full at the time of booking. Any additional charges (extra kilometers, late returns, damages) will be billed separately.
5.2 Security Deposit: A security deposit may be required at the time of rental. This deposit will be refunded upon the safe return of the bike, subject to any deductions for damages or extra charges.
6. Termination
6.1 Right to Terminate: Rideezy reserves the right to terminate the rental agreement and reclaim the bike at any time if you breach any of these terms and conditions.
6.2 Early Return: If you return the bike before the end of the rental period, no refunds will be provided for the unused time.
7. Contact Information
For any queries or support, please contact us at:
Email: support@rideezy.com
Phone: +91-9345042842
By completing a booking with Rideezy, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Note: Please review these terms and conditions periodically as they may be updated from time to time. Your continued use of our services constitutes acceptance of any changes.
Thank you for choosing Rideezy! Enjoy your ride and ride safe!
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